Judge halts certain practices of car dealer
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I know at least one person who had a bad experience with this company, World Class Auto Superstore.
In some cases, the consumer was not informed of the financing problem for weeks or even months after delivery, the motion said.
The consumer was then forced to agree to much less favorable terms, such as a higher interest rate, higher monthly payment, longer payment term or the purchase of a different vehicle of lesser value.
To force the consumer to agree to the new terms, the motion said, World Class Auto would refuse to return the consumer’s down payment; refused to return the consumer’s trade-in vehicle; and charged the consumer an “unconscionable” rental fee of $75 per day and 35 cents per mile for the vehicle the consumer had accepted under the original financing terms.
The standard practice in the industry for such “spot deliveries” is to not charge the consumer any additional amount beyond a reasonable mileage fee of 20 cents per mile, said Ron Jackson, president of the Kentucky Automobile Dealers Association, in an affidavit.
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2 Responses to “Judge halts certain practices of car dealer”
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June 15th, 2006 at 4:10 pm
We were less than pleased with our visit there back in February as well. Nothing on this order of severity though.
June 17th, 2006 at 4:26 pm
I almost had this happen at another dealership, but they let me out of the deal (this was probably about 10 years ago).