Warning: This information is no longer valid. Please contact me directly at (860) 235-3387 for an updated résumé. Availability will depend upon the length of my naval service.
Objective:
Obtain a position responsible for web content generation and management, with some systems maintenance, such as webmaster.
Relevant experience:
webmaster and designer
- Registered domain names for athanasiusoca in the .org, .com, and .net TLDs.
- Configured virtual hosting using Apache web server on maria.kevinbasil.com.
- Configured Sendmail (mail transport agent) for domain.
- Developed feedback form using JavaScript and PHP.
- Setup password protected area for church members.
bug tester
- Logged bugs against Bugzilla database
- Developed comprehensive and simplified testcases
- Assisted with bug triaging
- Verified fixed bugs
designer and content developer
O Great Mystery website
May 1999 through present
- Designed site logo.
- Developed HTML pages (static and SSI) and text content for various pages.
- Assisted with MySQL database and PHP page design.
- Coordinated development of parish directory pages.
- Manipulated web server configuration using standard GNU/Linux command-line utilities through telnet.
- Organized relevant websites in a hierarchical structure.
- Researched world wide web for unlisted websites.
- Assisted with design of organizational hierarchy.
- Administrated approval or disapproval of listed websites.
- Developed copy for site summaries.
section manager, Christianity
- Primary customer service contact.
- Coordinated product inventory.
- Administrated shipping and receiving for section.
- Developed marketing displays.
- Increased Eastern Orthodoxy titles in sales and stock by over 100%.
- Responsible for researching and compiling customer requests.
- Added music team responsibilities in Fall 1999.
- Provided Level 1 help desk support.
features section staff writer
- Wrote content for feature articles.
- Developed accessible writing style.
- Learned editing tools.
Additional employment history:
technical support specialist
- Provided Level 1 and Level 2 help desk support for Lexmark driver software and network utilities in Microsoft Windows, Apple Macintosh, Novell Netware, IBM AS/400 and various Unix environments.
- Provided Level 1 and Level 2 help desk support for all Lexmark business printers (mono and color laser, dot matrix/impact, and high-end color inkjet).
- Assisted with setup and configuration of networked printing, using TCP/IP, Microsoft Networking, IPX/SPX, DLC, LexLink, and AppleTalk.
- Coordinated communication with Lexmark software development for unresolved issues.
- Served as liason with field service engineers.
- Developed documents in HTML for internal use.
- Assisted customers with migration to Lexmark from competing vendors.
- Diagnosed and resolved software issues on a variety of systems; diagnosed and resolved networking issues (including firmware, hardware, software, and connectivity issues).
technical support specialist
- Provided Level 1 and Level 2 help desk support for various Lexmark inkjet printers.
- Diagnosed and resolved software, system, hardware, and some networking issues.
- Coordinated service or further assistance for unresolved issues.
- Worked in DOS, Windows 3.1x, 9x/Me, Macintosh 8.6/9.0.
- Supported Lexmark Z-series and legacy inkjet printers.
- Added support for specialty models 5770, PM100, PM220 in October 2000.
- Added software support for all Lexmark business printers in November 2000.
various adminstrative assistant positions
- Assisted and completed data migration project, using Access and Excel.
- Coordinated interoffice communication.
- Completed document validation and certification project.
- Provided Level 1 help desk support.
Computer experience:
- Windows 95, 98, Me, NT 4.0, 2000 and XP.
- GNU/Linux (Mandrake 7.0, Red Hat 6.2, 7.1, 7.2).
- Adobe PhotoShop (various releases) and Jasc Paint Shop Pro (various releases).
- HTML 4.0, XHTML 1.0, JavaScript 1.3, DOM1, and CSS2.
- Allaire HomeSite 4.x (HTML editor).
- Apache Web Server 1.3.
- Sendmail 8 (Mail Transport Agent).
- Sun StarOffice 5.0, 5.2 and OpenOffice.org build 641C (Sun Microsystems' office productivity suite)
- Microsoft Word 97 and 2000, Excel 97.
- Lotus Notes 4.6.
- Microsoft Access 97, MySQL.
- Familiar with a wide array of hardware installations, including ethernet NICs, PCI and ISA expansion cards, and disk drives.
- Total 17 years computer experience with wide variety of hardware, operating systems, networks, and applications.
Copyright © 2001-2005 Kevin Robert “Basil” Fritts. All rights reserved.
